Refund and Returns Policy

Thank you for shopping at CircleCross.net.

All products on this website are digital embroidery patterns delivered instantly after purchase. Because the items are digital and cannot be returned, all sales are final and non-refundable.

However, your satisfaction is important to us. If you experience any issues with your download or if a file is corrupted, missing, or not working as described, please contact us and we will provide a replacement file at no additional cost.

We offer:

• ✔️ Free replacement files if there is a problem with the download
• ✔️ Support for file-access issues
• ❌ No returns or refunds on digital items once downloaded

If you have any questions, please email us at info@circlecross.net.

Thank you for your understanding.